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You can cancel your shipment by contacting our support team before dispatch. Ensure you have your tracking ID ready.
Yes, we offer a refund or replacement for items damaged during shipping. Please file a claim within 48 hours of delivery.
Yes, all shipments are insured. Coverage depends on the package value and shipping method chosen.
You can track your shipment using our online tracking system with your tracking ID.
Prohibited items include explosives, illegal substances, perishable goods, and restricted animal products.